Turn the system off, give it some time to cool down, and take a moment to make sure the air vents are free of dust and unobstructed by blankets. If I boot up the computer with both the battery and the AC adapter, it says "plugged in, not charging". To verify the symptom of the problem, power on the computer using each of the following power sources: 2. For laptops that don't charge over USB-C, I generally recommend sticking with the manufacturer’s official, original charger. The Battery is charging and LED is either orange (charging) or blue (charged). Check the wattage of the charger that came with your laptop—if it came with a 45W charger, you’ll probably want to stick with a 45W charger (or higher) to power it, and so on. To verify the symptom of the problem, power on the computer using each of the following power sources: 1. At least, that's what it's supposed to do. In System Preferences, select the Energy Saver pane and review your preferences. PCMag Digital Group. (On older versions of Windows, open the Control Panel and search for "Power Options.") USB-C is a popular cross-platform standard for connecting peripherals, transferring data, and charging your battery. Be on the lookout for incorrect settings for the battery, display, and sleep options. Connect the power adapter and check that power is supplied. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack. @avisthelovely. Now the laptop must be plugged in to the AC adapter at all times and the battery shows 'plugged in, not charging'. Then, with the battery still removed, plug in the power cable and turn the laptop on. I just bought a new charger and same thing. At this point, if it still doesn’t work, we've determined that it's not just user error causing the problem. If the above software tricks don't work, and you aren't able to fix the problem with the parts you have on hand, you may have to buy a new battery or power adapter (which one will depend on what you were able to narrow down with the above troubleshooting steps). If your laptop comes with a removable battery, take it out, and hold the power button down for about 15 seconds to drain any residual power from the device. i think i have fixed it and i would like to guide you guys how i fixed it . Check the ends for any broken connections, such as plugs pulling loose or spots that may have gotten chewed by a pet or caught in a vacuum cleaner. First, check the integrity of the battery. Accessibility. Feel along the length of the power cord, bending and flexing as you go, to check for any kinks or breaks. Contact your manufacturer about what repair options are covered under your warranty, or call up a local computer repair shop. As they are from the 5310 manual the voltages may not be accurate. I have projects due, 11/01/2017 by I assume there must be a problem on the MB or RAM? My acer nitro 5 wont turn on. Open the Start menu and search for "Device Manager." The northbridge controls the 1/0 bit that tells the laptop to power on. I have yet to take a look at the dc connection, as I didn't want to take the back off if I didn't have to. … krishna singh Aspire 5315 Series features Intel Celeron mobile processor and Mobile Intel GL960 Express Chipset, my Laptop Acer 5315 series has no indication of any power. Thanks a lot for your input though, I'll remember this for the future. If you’re going to use a third-party USB-C charger, try to use one that’s been certified by the USB-IF. Remove the battery pack. For more, check out 9 Tips for Longer Laptop Battery Life. Check the wattage of the charger that came with your laptop—if it came with a 45W charger, you’ll probably want to stick with a 45W charger (or higher) to power it, and so on. These problems become far more likely when dealing with older laptops, which have lower-quality cooling than more modern devices—or if you tend to use the laptop on the couch or in bed, which can block the cooling vents. Unplug the laptop, wait a few … Don't forget to check these settings for both battery power and wall power. Troubleshooting: Unplug for a few minutes, then try a different outlet. justactgirl79. Omg. Mac settings are adjusted with a slider, letting you select the amount of time the computer can sit idle until it goes to sleep. See if the AC adapter is working. The person you talk to will likely walk you through many of the steps outlined above, but will also be aware of software and hardware issues specific to your configuration, such as what bits of hardware commonly fail. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. By taking an inside-out approach, you can quickly narrow down where the problem originates and find the most economical solution. Reinsert the battery, connect power, and fire up the laptop. Adapter: The power adapter, the part that plugs into the Acer from the power socket, can go bad. That begins with eliminating where it isn't. If there's dust or other buildup inside the jack, it may not be able to make a clean connection. The problem may be with the computer BIOS and an update is required for the laptop to recognize and fully charge the laptop … Your best bet is to contact the manufacturer directly and order a replacement part, if you can. Here's How to Speed Up Chrome. Try removing the battery and powering up with just the AC adapter, From the 5310 service manual which I believe is similar to the 5315 and has been uploaded and linked on the 5315 device page. I have an Aspire V3 with no power going to the motherboard. 04/02/2016 by Jayant Parashar, 06/19/2016 by We'll start with the most common and easy-to-address issues. Can anyone tell me why this works though? This goes for any type of charger, but it’s an especially common problem with laptops that charge over USB-C—you can technically plug in any USB-PD charger, but some may have too low a wattage to properly charge. As the temperature rises, the battery sensor may misfire, telling the system that the battery is either fully charged or missing completely, causing the charging problems. Sablar Monmac. Help please. There is a real issue with powering the laptop; now it's simply a matter of figuring out where the problem may be. This could mean the power jack has broken inside the chassis, and you'll need to take your computer to a repair shop (or, if you're comfortable opening it up, doing some at-home repairs). ASUS Adapter 230W 19.5V 3P (5.5PHI) with Power Cord. Same as on power adapter. Keep it pressed for 15 seconds with no power source attached and then release it. Thank you thank you thank you!!! Click Change Plan Settings and visually check that all are properly set. Keep an eye on your inbox! Check the voltage on PJP1 DC-in Power Jack. michaelpdarling. Static buildup is a big problem in various Acer computers, which causes the computers to not turn on. For newer Macs with batteries sealed into the chassis, shut down the computer, but leave the power adapter connected. Also, if your laptop battery will charge in another laptop, then that could be a sign that you have a bad motherboard. You are welcome. Hello I have an acer aspire v5-431-2471 I need a new battery but I still use the laptop while it is plugged in and now it won't turn on I'm not seeing any sign of power on it please help me. Plugging in my laptop into an outlet within my room dimmed the light, while an outlet in the living room caused it to wink. I have never re-flowed a laptop and don't want to do it wrong! Now my laptop won't even turn on without the AC adapter, and the battery LED is constantly flashing 4 times orange, once white, repeat. Same problem! It will be a little more expensive, but you'll know you're getting a quality component. andystovall26. Says plugged in - not charging. press the power key for 10 sec and let it be turn on . BTW If I am incorrect about the similarities between the 5315 and 5310 please let me know and I'll correct the information accordingly. Any ideas how to troubleshoot? If your laptop is plugged in but not getting any juice, these steps can help you troubleshoot. i just restarted my laptop . i thought this might be helpful, since i also is a IT-Hardware specialist.. some of the laptops and desktops that i repaired were mostly have a common problem when it comes to no power.. try to find th CMOS CELL attached to the MB and replace it.. i hope this help, since you can identify the parts of the MB and since you have the schematic diagram on your MB.. My Acer Aspire One minilaptop has got problem in that, when I power on it doesn't respond and when I connect the charger the led in the adapter starts to blink and on testing the entire keyboard their is power connection. The process highlighted above helps to discharge static electricity by eliminating the remaining amount of electricity stored in the laptop (capacitors). If that doesn’t work, you should try a full drain on the laptop. What could be wrong? Moshi moshi. @chris12345678, Hi I have 5311 Acer aspire laptop when plug in my com it is open and if not plug in my com will not be open can any one to fix this problem, Tel me how I repair the power supply* Hit
to insert another list item, and twice in a row to end the list. If you have the problem of Asus laptop battery not charging, then the problem may be with the system’s BIOS. If not unplug the connector PJP1 from the board an measure again. The voltage between the RED and BLACK wires on the connector should be the same as on the power adapter. To get subitems, repeat the bullet character once for each level of indent you want (e.g. oldturkey03, More the merrier oldturkey! This, of course, meant I had low voltage issues and with so many appliances competing for the little bit of faulty energy, it made it even worse. If you know the battery works then take it out, and hold down the power button for 20 seconds (tip from Acer website). Finally, find out whether or not the problem even has anything to do with the laptop at all. Though you can always re-install the battery and try again—maybe the battery was just poorly seated. This newsletter may contain advertising, deals, or affiliate links. In System Preferences, select the Energy Saver pane and review your preferences. After installing a previous Windows update, for example, my laptop's battery stopped charging. 3. With the power off, press and hold the power button while pressing the Shift-Control-Option keys on the left-hand side of the keyboard. Cheap, no-brand chargers can be low quality or even dangerous, so if you have one of those, try charging with the laptop’s official charger instead. You can also try uninstalling Microsoft ACPI Compliant Control Method Battery completely and rebooting, which should prompt Windows to reinstall the driver from scratch. chris nemenzo Contact him on Twitter @WhitsonGordon. Under Batteries, you should see a few items: usually one for the charger and one listed as Microsoft ACPI Compliant Control Method Battery, though there may be others. My laptop showed it was plugged in, but then at the same time it would tell me it was also not charging . Generally speaking, it's not a big thing when you encounter with Acer laptop … took the battery off and wait for like 2 min and plg the battery back and plug the charger also . When all of your options are exhausted—you've tried other power cables and batteries, checked and rechecked your settings, fixed any potential software problems—the problem is likely found inside the machine.
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